![]() If you have not been seen in the office within the previous three months it is possible that your doctor may not approve your refill and will request that you make an appointment. These requests will be reviewed and acted upon generally within 48 hours. Our electronic medical record system (EMR) allows your pharmacy to request refills via computer and we have the ability to approve refills as they appear on our terminals. We ask that you anticipate your refill needs as early as possible and avoid last minute requests. Please note: Refill Requests you send are not received directly by the pharmacies. Add your notes or message in the message section and click "Submit".Select your provider and select your pharmacy (pharmacy selection is optional).Click the orange button "Refill Request".Put a checkmark next to the medication you need to be refilled.Always feel free to call the office if you are worried. If there is an important result, such as something requiring immediate treatment, you will hear from the office or there will be a note attached asking you to call the office directly. Interpreting Lab resultsīoth normal and abnormal test results will be posted. What is on the portal is mainly lab tests (blood and urine). What is NOT on the portal: imaging tests results, most anatomic pathology, doctors consultations. You will get an automated email prompting you to check in to the portal to see the results. Your lab results will be published on your portal page usually within 2-3 days of the full set being available, and depending on the test. Once your lab results have been reviewed by your doctor, he will post them to the portal. ![]() "What is the name of your favorite teacher") Set up a security question in case you forget your password and need to reset it.Set up a new password (at least 8 characters) that will be easy to remember.If this is the first time you log in, you will be asked to: (Please note: you have to activate your account within 5 days.) Go to the Portal Page and log in using your username and password. Once you receive our automated email with your login information, you are ready to log into the portal. If you have not received these, please call our front desk (3) and we will set up a new username and password for you. These have been given to you on your visit to our office. You will need a username and a password to log in to the Portal. With the Patient Portal you can safely and securely access your LAB RESULTS, request prescription REFILLS, request APPOINTMENTS, review your STATEMENTS and exchange non-urgent MESSAGES with our Medical Office.įor information on the HEALOW APP please click here.
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